how to reset vtech phone to factory settings

By registering, I agree to the T&Cs & Privacy Policy. Why am I unable to dial out using this telephone? NOTE: The hardware reset will only work if the AC adapter is in use. Enter your model number to begin troubleshooting. Impressive that they offer free support at all I suppose. I recently purchased a 5.8G Hz digital spread spectrum, multi-handset phone from VTech. Press the 123 soft key to change encoding to lowercase letters, then enter admin as the password. Our team is ready to answer any questions you may have. VTech® is a registered trademark of VTech Holdings Ltd. Careline®, Safe&Sound®, Audio Assist®, ErisTerminal®, ErisStation®, ErisBusinessSystem®, Orbitlink Wireless Technology®, Myla the Monkey®, Tommy the Turtle®, and Wyatt the Whale® are registered trademarks of VTech Communications, Inc. Connect to Cell™ is a trademark of VTech Communications, Inc. My handset displays either LOAD DELTA FILE or LOAD DEFAULT DELTA FILE. Submit a ticket instead. So I called tech support. They guy must have sold them separately. You have to be in a certain menu for the reset code to have any effect. Press the Yes soft key to confirm the factory reset. Start learning how your business can take everything to the next level. 3. Why am I not receiving caller ID on my phone? Accessory Handset with Caller ID/Call Waiting. Need help finding your model number? Navigate in the menus to the "base settings". To connect the device to the Nextiva network, the device will need to be provisioned. Your email address will not be published. The system is pretty sweet, you type the base station identification from the menu of the of the base station into a handset and it searches for and connects to the station. A Power Over Ethernet (PoE) connection can not be used to perform this type of reset. Nextiva is shaping the future of growth for all businesses. Press (**335782) on the base to de-register all of the handsets at one time, then register the handsets again. Plug the AC adapter into the device and allow it to boot up completely. Your screen should say "ringer volume, ringer melody, keypad tone, tone/pulse, ..." Punch in the reset code (including the stars): **335782. There is a lot of static and other noise on the line when I use this telephone. Click a link below to be directed to the relevant section: To Factory Reset Through the Phone Menu (Password Known), To Factory Reset Through the Web Interface (Password Known). Press and release MENU button. 3 for Android. What can be done to improve the call quality? For VTECH CS6209 use this method: While I dial a phone number, the dial tone continues and the call does not go through. If the Factory Reset screen does not appear, repeat the steps above. You may need to That worked, but my handsets were numbered 1,4,5, and 6. Scroll down to Reset to Default. Frequently Asked Questions. Take a look here. Here are more complete directions: It would have saved VTech tech support time if this information were in the manual or FAQ, and it would have saved them tech support phone time if the information in the email support was actually complete. I cannot pair my cell phone or Bluetooth headset to the cordless telephone base. Step 4: Reconnect the handset battery. The instructions below are compatible with the following models of Vtech phones: NOTE: After completing a factory reset, the device will be cleared of all settings. What should I do? Welcome to Product Support. -- Brett, A good friend of mine from college, Andy, has been programming music visualization software for many years now. I now use Panasonic DECT cordless phones in my own home. Once the base station knows about the handset, the handset gets assigned a number and the base station will continue to look for the handset. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. My telephone handset appears to be dead. Within 5 minutes of the device booting up, enter. Obtain the IP address of the device by navigating to. Remove the spare battery (if any) and handsets from the base station. Turn over the base of your product to locate the model number as illustrated in the image below. Out of range OR No power at base is shown in the handset display window. I don’t know, but the only time mine would not register was when the base had all 6 handset “slots” already taken. When my base station came (with its one handset) reported that it knew about two additional handsets (2 and 3) that I didn't get with it. How do I turn the indicators off? Through the Phone Menu: Navigate using the phone buttons to Menu > Admin Settings > Select. (minus) button and the POWER button at the same time. It appears that this proceedure works with some other models that are manufactured by VTech. 1. Why don’t I get a dial tone on my handset? 2. My VOICEMAIL indicators remain on after I have reviewed my messages. Press and release MENU button Step 3: Wait a few minutes and then reconnect the power to the telephone base. Why won’t the battery(s) in my telephone handset hold a charge? The ringer on my phone is too loud or too soft. Navigate in the menus to the "base settings". How do I adjust the ringer volume? That’s great, but the manual also does not say what to do if your handset fails to register itself. Turns out they forgot a step in the directions they emailed me. Wait for the phone to restart itself (about 5 seconds). You can connect up to six handsets all to one station this way. What can I do to fix this? How do I register a new accessory handset to the base? I was also worried that if I ever got additional handsets I wouldn't be able to add them because my base station already knew about six. Re-register all of your handsets. There was also nothing about a factory reset of the base station. This is re-branded version of the Danger Hiptop. If it doesn’t it doesn’t and the manual seems to assume that it “just does.” But mine “just doesn’t. Why on earth does VTECH not provide this advice in the user manual???? Don't need live help? Wait for the phone to restart itself (about 5 seconds). Note: I no longer recommend VTech cordless phones. Suprisingly, neither the owners manual or the FAQs on the VTech website had anything about removing, deleting, forgetting, or deregistering a handset. Press the Yes soft key to confirm the factory reset. 4 Handset Corded/Cordless Answering System with Caller ID/Call Waiting, 3 Handset Amplified Corded/Cordless Answering System, 3 Handset Amplified Corded/Cordless Answering System with Wearable Home SOS Pendant and Smart Call Blocker, 4 Handset Amplified Cordless Answering System with Big Buttons and Display and Extension Ringer, Amplified Corded/Cordless Phone with Answering System, Big Buttons, Extra-Loud Ringer & Smart Call Blocker, 5-inch Smart Wi-Fi 1080p Pan and Tilt Monitor, 7-inch Smart Wi-Fi 1080p Pan and Tilt Monitor, Wi-Fi Remote Access Video Baby Monitor with 5" display and 1080p HD Display, Automatic Night Vision. Step 2: Disconnect the handset battery. I also got three additional handsets and connected them to the base station. When the white VTech screen appears, release only the POWER button. My speakerphone fades in and out. There appears to be no way to “force” it to register. I cannot break dial tone. If a Vtech device was purchased from a third party, the device has previously been provisioned, or the admin password has been lost or forgotten, a factory reset will be needed to clear the phone of all settings and connect successfully to the Nextiva Network.

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